Terms of Use

Terms of Use

Notation based on the Act on Specified Commercial Transactions

Seller: 909 LLC.
Operating Officer: Gregory Lyon
Postal Code: 106-0044
Address: 1-23-5, Higashi-azabu, Minato-ku, Tokyo Japan

Shipping and Delivery

Items will be shipped by Sagawa Express.
Free domestic shipping (except for Okinawa and remote islands)

Payments

Credit Cards(VISA, MASTER CARD, AMEX)
PayPal(VISA、MASTER CARD、AMEX、JCB)
Bank Transfer

Payment Deadline

Your order will be cancelled if we cannot confirm your payment within 30 days from the date of order or if we are unable to contact you as needed.

Additional Surcharges

  • 8% Sales Tax (Tax are included in all prices on our Website)
  • Delivery costs are included in the price of the goods. (Except for certain remote islands)

Validity of Orders
Your order will be cancelled if we cannot confirm your payment within 30 days from the date of order or if we are unable to contact you as needed.

Defective Products
At the time of delivery, please check the condition of the products for damages.

If there are any damages during shipping or wrong products are delivered, please contact us within 3 days after delivery. We will gladly repair or replace them free of charge (including shipping costs).

If there are no repairs or replacements available, please return your items to us. We will be responsible for the shipping costs and return your payments accordingly.

Sales Quantity
Please refer to each product page.

Delivery Time
Any product is normally being delivered in 1 week following the day of order.

A certain products will be delivered after estimated arrival date if there are any.

We will contact you via email in case the delivery may delay due to out of stock or during busy season.

Delivery will be completed by major shipping companies.

Cancelling / Returning of Products
We are unable to accept any cancellation, return or replacement requests by customer convenience.

Return Shipping Costs
We will be responsible for return shipping costs on defective items.

Service Name
909 (Nine-O-Nine) Herman Miller Online Store

Phone No.

+81-3-6277-7612

Official E-mail Address
sales@909.jp